FREQUENTLY ASKED QUESTIONS

Internet Protocol Television (IPTV) is the delivery of television content (Live and On Demand) over Internet Protocol networks.  This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats.  Unlike downloaded media, IPTV offers the ability to stream the source media continuously.

We accept all major Credit Cards, PayPal, and upon request, we can take payments via Ca$h App.

Our service is accessed and used, via an Application, otherwise known as an App or APK.  Compatible devices include most Android Phones/Tablets, NVIDIA Shield, most Android Boxes, Fire TV Devices, and certain "Smart TV's" that allow for the download of external applications outside of your television's brand of operating system.  Emeritus Entertainment does NOT provide or sell Streaming Devices.  A Streaming Device may be required to use our Services.

An "unlimited" high speed internet account is recommended to use our Services, as streaming content in High Definition (HD) or Ultra-High Definition (UHD/4K) can utilize a great deal of bandwidth.  A minimum download speed of 15Mbps is recommended, but the faster the speed, the better your viewing experience will be.

Great question!  The content from Emeritus Entertainment is provided over the internet, through the use of a compatible Streaming Device, and not a "direct feed" through a "fixed" connection.  Because of "Streaming Technology", we can offer our Services at a much more cost effective price the traditional television providers.

That answer is simple.  We offer:

•  Quality, clarity, and stability ... currently unmatched by our competition

•  Superior Customer Service and Support, provided through highly trained and extremely knowledgeable staff

•  Easy set up and installation.  Just download our app, sign in, and enjoy immediately.

•  Very significant cost savings, compared to Cable or Satellite TV Services

•  The largest collection of Live TV Channels, as well as Movies & TV Series Shows (VOD) in the industry today

Absolutely NOT!  No contracts. No credit checks.  No depostis.  No cancellation fees.  Services provided are on a "month-to-month" basis. Cancel at anytime.

Not at all.  We accept "one-time" payments, which are processed through our payment processing merchant.  Your information is not stored, nor is it sold to or shared with anyone at any time.

We provide a "Welcome Letter", which includes your Service Login Credentials and instructions on how to download our App, via email, using the email address provided at the time your order is placed. Emeritus Entertainment process ALL orders manually.  If it has been at least four (4) hours after placing your order, and you have not received your login credentials and app download instructions, please check your Spam email box & then email us.  We will resolve this issue ASAP.

Absolutely.  We never disclose any personal information we receive from our customers to anyone outside of our Company.  For more details, please review our Privacy Policy.

No, we do not IP Lock any of our Services, which means that you can use our Services anywhere in the world where you can access the internet through your streaming devices that use our App.

NO!  And we NEVER will.  No tricks.  No gimmicks.  No commitments. No contracts.  We offer a "pay as you go" Service.